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After-sales service management platform
Fleetward centralizes everything an after-sales team needs: warranty claims, technician scheduling, spare-part stock, invoicing, and live chat between dispatch and field agents.
The backend is split into focused .NET 8 microservices behind a gateway, each owning its own data and communicating over async messaging for anything that isn't request/response.
Stock levels needed to stay consistent across claims, orders, and interventions without locking the whole database on every update.
Introduced an event-driven stock ledger: every service publishes stock-affecting events, and a dedicated inventory service reduces them into a consistent read model instead of sharing a table.
AI-powered sales coaching ecosystem
An end-to-end coaching platform that evaluates commercial calls, tracks sales activity, and answers rep questions from company documents.
AI assistant for student queries
A chatbot that helps students navigate academic and administrative questions using Flask, React, and NLP.
RAG-powered medical Q&A assistant
A medical question-answering assistant powered by Llama 2 and retrieval-augmented generation for grounded, context-aware answers.